Frequently Asked Questions

iMagic Inventory is inventory management software for Windows. It lets you track stock levels, create invoices, manage customers, print barcode labels, and run reports — all from a simple, easy-to-use interface designed for small and medium-sized businesses.

After purchase you'll be emailed a registration key and a download link to the full version. Download the full version, enter the key to register it, and you're ready to go. You'll also receive technical support and all future updates.

Yes — download the fully-functional 10-use evaluation version at no cost. No credit card required. The trial has no feature limitations, so you can make sure iMagic Inventory is right for your business before purchasing.

No — your data is completely safe. The trial and full versions use the same database, so everything you entered during the trial carries over automatically.

Yes. iMagic Inventory can be used by several users simultaneously on a LAN. Install the software on each PC, designate one as the server PC, and share its database folder across the network. For larger teams (30+ users), consider the MS SQL Server edition.

Licensing is per PC, not per person. A 2-PC license means the software can be installed and run on 2 computers simultaneously. Multiple people can use those computers across different shifts without needing additional licenses.

No. The standard edition has no hard limit on inventory items — you can add as many products as your business requires. A typical PC comfortably handles tens of thousands of items, and for very large datasets with many concurrent users, the MS SQL Server edition offers additional performance and scalability.

We offer a fully-functional trial edition so you can test everything before purchasing, so refunds are not usually given. If you have any concerns before buying, please contact our support team — we're happy to answer questions.

Yes. We offer discounts and other promotions for charities and educational institutions. Please contact us for details.

Open the Windows Control Panel, select 'Programs and Features', find iMagic Inventory in the list, and click 'Uninstall'. Your data files are not deleted automatically and can be backed up before uninstalling.

iMagic Inventory runs on Windows 10 and 11 — both 32-bit and 64-bit versions. Minimum requirements: 1 GHz processor, 1 GB RAM, and 50 MB of disk space.

Currency formatting is controlled by Windows Regional Settings. Go to Start > Control Panel > Regional Settings > Currency to adjust the number of decimal places and currency symbol.

Support is provided by the team who developed the software — not outsourced. We offer email support with responses within 24 hours, plus access to articles, tips, and regular software updates.

Pen and paper works until your business grows. Software lets you find any item or customer in seconds, automatically calculates stock levels and totals, prevents errors from manual arithmetic, and produces reports that would take hours to prepare by hand. The 10-use free trial is the best way to see the difference for yourself.

Yes — iMagic Inventory is download-only. After purchase you receive a download link and registration key by email. The installer is around 18 MB, so it downloads quickly on any broadband connection. There is no physical disc or postage cost.

The full manual and tutorials are available online on our Manual & Tutorials page, covering everything from getting started to advanced features. From within the software you can also press F1 or select Help > Contents at any time.

Pricing starts from $299 for a single-PC license, with SQL Server and site license options for larger teams. See the Pricing & Purchase page for full details.

Yes. iMagic Inventory supports custom invoice templates created in Microsoft Word. Select Configure > Invoice Style from the main menu, choose 'Custom Invoice', then copy and edit the provided example template to design your own layout.

Yes. Enable the Security & Logins feature (Configure > User Access) and assign each sales rep their own login. Invoices are then linked to whoever created them, and the Sales Rep Report shows totals you can use to calculate commissions.

Yes — any standard USB barcode scanner works, since it simply types the scanned code like a keyboard. See our barcode scanner guide for recommendations.

Yes. Select Reports > Barcodes from the main menu to print barcode labels for your inventory items, ready to scan at checkout or during stocktakes.

Dozens of built-in reports across sales, tax, item performance, stock, reorders, tracking, customers, vendors, and more — plus a live dashboard. See the full Reports page in the manual for the complete list. Every report supports date filters and can be exported to Excel or CSV.

Yes. Select Configure > Item Locations and Warehouses to define your storage locations, then assign each item to one or more Warehouse/Location combinations.

Yes. Stock levels increase automatically when you receive stock (Inventory > Receive Stock) and decrease automatically as items are added to an invoice — no manual recalculation needed.

Use the built-in reordering system under the Vendors menu. Select Vendors > View Reorders to create one manually, or Vendors > Generate Vendor Reorders to have iMagic Inventory build reorders automatically based on current stock levels.

Select File > Backup Database from the main menu to save a copy of your database file. To restore a backup, copy the saved file back into your Database Folder (find it via Help > About > Database).

Yes. Install and register iMagic Inventory on the new PC, then copy your database file (found via Help > About > Database on the old PC) into the same folder on the new PC. Your data will carry over exactly as it was.

Yes. For one or two remote users, connect over a VPN and follow the standard multi-user setup. For many concurrent remote users, the MS SQL Server edition allows direct connections over the internet without needing a VPN for each user.

Yes. If you already use Microsoft SQL Server, or need to support 30+ concurrent users, take a look at our SQL Server Edition.