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FAQ - Frequently Asked Questions
What is iMagic Inventory Software?
It's an inventory management system for small to medium sized companies.
What do I do if I have a question?
Please visit our support website.
What do I get when I purchase iMagic Inventory?
After purchase you'll be emailed a "registration key" when you enter this into the trial version it will convert the the full version. We'll also mail you a CD with the latest version of iMagic Inventory via first class mail. You'll also be able to use our support forums for any technical help and receive all updates for a year - for free.
I'm using the trial version of iMagic Inventory, when I purchase the full version will I have to re-enter any information?
No your information is safe. Both versions use the same system.
Does iMagic Inventory Software support multiple users?
Yes iMagic Inventory Software can be used on a LAN by several users at once.
To setup multiple users you would install the software onto each PC that needs it. Then designate one as the main/server PC, this then shares it's database with the other PCs on the network.
It takes a few steps to setup the network feature. As follows:
1) Install the software onto the server, this will then be the central database. Configure and setup the system and other details as required.
2) Still on the server, create a share to the folder in which you installed the software. You can do this in Windows 2000 by right clicking on the folder and selecting Sharing. You'll then want to give full read and write access.
3) Install the software onto each workstation (don't run it just yet).
4) On each workstation run the Network Administration program (found by pressing Start/Program Files/iMagic Inventory). Follow the wizard and set the database path to the share that was created on the server.
5) You can now run the software on each workstation and it will use the database on the server.
How can I change the default currency setting?
iMagic Inventory Software uses the system's currency setting. To change this to a different currency:
1) Press Start/Settings/Control Panel.
2) Select Regional Options.
3) Select the Currency Tab.
4) Change the Currency Symbol to your currency and click OK.
iMagic Inventory Software will now use your currency.
How much does it cost?
Latest pricing is available by clicking the Buy Now link on the menu.
I am wondering if iMagic Inventory has a limit to the number of inventory items the database will hold?
The upper limit depends on the speed of your PC, available RAM etc. The average PC should be able to deal with 20,000 items. A more powerful PC can handle many times that.
I'm quite happy with my pencil and paper why should I use a computer?
There are many advantages to using computer software although the main one should always be that it makes your life easier. The software product is intended to save you time and effort.
What support is offered?
Support is available online at our dedicated support website. Questions would normally be answered within 24 hours.
Can I download the software rather than pay for postage?
Yes. After purchase you'll be emailed a keycode, when you enter this into the application it will convert to the full version. We'll also mail you a CD just in case you need to reinstall in the future, free of charge.
Does iMagic Inventory support barcode scanners?
Yes. You can use just about any barcode scanner with iMagic Inventory. Most computer shops sell reasonably priced barcode scanners. If you ask the sales clerk if the scanner inserts the "scanned barcode into the keyboard buffer" then you can be sure. You might also like to try the barcode scanners offered by Flic. They offer simple, affordable barcode scanners compatible with iMagic Inventory. You can find them at www.flicscanner.com.
Can I create barcode labels?
Yes. You can create barcode labels by selecting Reports/Barcodes.
What reports are available?
All commonly used reports are available, including sales, customers, vendors and inventory. iMagic Inventory is fully compatible with MS Access, so most reporting applications can be used including Microsoft Office Standard Edition 2003 , Microsoft Access 2003 and Crystal Reports 10 - Standard Full Product. You can also export to Excel for even more options.
For receiving stock, does iMagic Inventory automatically increase the "number in stock" count each time a particular barcode is scanned, or is further user input needed to enter the quantity?
Yes iMagic Inventory can automatically increase stock levels when it arrives. From the main menu select Inventory/Receive Stock.
For outgoing stock, are scanned items automatically deducted from the "number in stock" count and moved to the invoice?
Yes as you add items to the invoice the stock level is automatically updated.
How can I backup iMagic Inventory?
You'll need to backup the database file called db.mdb, by default this is installed in the c:\Program Files\iMagic Inventory folder. To restore from the backup, copy the file back.
How can I stop iMagic Inventory from rounding the currency values entered? Say I want to enter $0.0237, it always rounds it to $0.02.
The number of decimal places is controlled by Windows. If you select Start/Configure/Control Panel and then Regional Settings and then Currency. You can change the number of decimal places.
When I launch the application I get the error "Format of the initialization string does not conform to the OLE DB specification.". What can I do?
This error indicates that either Microsoft Jet or Microsoft MDAC are out of date or need repairing. Mostly this can be fixed by going to the Microsoft Update website and downloading the latest versions. However if you are running Windows XP with SP2 then the Microsoft updates above may not launch. In which case you'll need to repair your install, you can do this by:
1) Locate the mdac.inf file in C:\WINDOWS\inf
2) Right click on the file and select install.
3) When prompted for a location, enter:
C:\WINDOWS\ServicePackFiles\i386
4) If prompted for the Windows XP CD, either load the CD or point to:
C:\WINDOWS\ServicePackFiles\i386
This will reinstall and repair Microsoft MDAC/Jet.
Do you offer a version of iMagic Inventory for use with Microsoft SQL Server?
Yes. If you own Microsoft SQL Server you might like to look at iMagic Inventory for SQL Server.
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